Shipping & Return Policy
- Processing Time: Orders are processed within 1-2 business days (excluding weekends & holidays).
- Shipping Time: Standard delivery takes 3-7 business days, depending on your location.
- Shipping Charges: Shipping fees vary based on the delivery address and selected shipping method. The exact cost will be calculated at checkout.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
- International Shipping: Currently, we only ship within [Pakistan]. International shipping is not available at the moment.
Return & Refund Policy
We want you to love your Feona Wax experience! If you are not satisfied with your purchase, here’s our return policy:
- Eligibility for Returns:
- Items must be unused, unopened, and in original packaging.
- Return requests must be made within 7 days of receiving your order.
- Non-Returnable Items:
- Used, opened, or damaged products.
- Items purchased on sale or during promotions.
- Return Process:
- Email us at [your email] with your order details and reason for return.
- Once approved, ship the product back to us (shipping costs are non-refundable).
- After inspection, we will issue a refund or exchange based on your preference.
- Refund Processing: Refunds will be credited back to the original payment method within 5-10 business days after approval.